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From the Lycos Help Center: "With our new Lycos Mail service, we've simplified the Spam filtering process, to make it more accurate. Lycos Mail users no longer have low, medium or high spam filter settings. Our new system simply allows you to turn the spam filtering on, off, or allowed list only. When the spam filtering is turned on, our system will automatically check the mail coming into your account, to ensure that it hasn't been labeled as spam by various spam reporting agencies around the world. If the subject, sender, or content of the e-mail matches something in any of the known spam databases, our system will automatically place that item in your Junk Mail folder. While spam databases are generally up-to-date, no filtering process is perfect. Especially in today's day and age, where spam is constantly changing, evolving, and adapting to spam filtering rules. We cannot 100% guarantee that you will never receive a single piece of mail. That would almost be an impossible claim to make. However, we can guarantee we'll do our best to ensure that if you do get mail that is spam, and report it to us, we won't allow that mail to reach you again. If you happen to receive a piece of mail that is spam, we ask that you select the Spam button (either from the mail itself, or from your inbox) to report that mail to us as spam. This will automatically block the sender from sending you mail again, and move that piece of mail into your Junk Mail folder. Our system then takes that piece of mail, and analyzes it. Our system reviews the content, subject, and sender of the e-mail, and compares it to other mails reported as spam to us. Once a sender has received so many spam complaints, they will be added to the Lycos blacklist, and not be able to send mail to any of our valued Lycos users. Generally, Lycos will not blacklist an entire domain, unless there is a serious number of complaints against that domain." |
