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| How do I set up an autoresponder and how do they work? |
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Autoresponders are automated emails sent out after a
specific action or a specific time or a day, based on whatever the
sender chooses. The application currently works with a delay based on a
specific amount of hours after your contact joins your contact list. You
can make this into days simply by adding together the hours (24 hours
is one day, 72 hours is 3 days and so on). To create an autoresponder, use the following steps: - Select Autoresponders in the left hand navigation under the Advanced dropdown. - Select a list that the autoresponder will be triggered from. - Click 'Create' and then name your autoresponder. At this stage, you can also choose to send that autoresponder using a custom field based filter (state, sex, college program, etc). - You will then have the option to edit your send from name/email, reply to email and if you want to send to existing contacts on your list. If not, leave unchecked. You also have the option to send as soon as a subscriber joins your list or a predetermined time afterward. Finally, you can create an autoresponder from "scratch" or choosing a pre-built template. If "scratch" is chosen, you will get a WYSIWYG editor on the next screen to create your autoresponder. - When you create an autoresponder, it is set to an inactive status. You can have to click the red 'X' under Active to make it active, which would be a green checkmark. If you ever need to update an autoresponder, simply follow the same steps above and edit any details accordingly. You will have to reactivate the autoresponder after you do. |


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